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Top Brand: HP
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Customer reviews
4.4 out of 5 stars
389 global ratings
How customer reviews and ratings work
Customers say
Customers find the laptop performs well, particularly for web surfing and Microsoft Office tasks, and appreciate its lightweight design and appearance. They consider it great value for money and like its color options, with one customer noting it exceeded expectations for office work and studies. The battery life receives mixed reviews, with some praising it while others find it short-lived. Reliability is also mixed, with several customers reporting failing hard drives after 8 months of use.
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32 customers mention performance, 23 positive, 9 negative
Works great. Sorry did choose touch screen.
Laptop works very well but please do understand that this laptop does not allow dual monitor connection....
...It took hours just to complete the initial setup due to extremely slow performance, and it overheated during that process, which is unacceptable for...
Excellent product and runs very fast
31 customers mention quality, 28 positive, 3 negative
This is a great laptop but did not realize it didn't have an Ethernet port. The battery life could be a little longer as well. It gets the job done.
It was a great computer. I just don’t like it that I have stickers on it.
Very good computer
Needed a good computer at a reasonable price and this HP did the trick. Great for everyday tasks and looks awesome
19 customers mention value for money, 17 positive, 2 negative
Bought for husband for Christmas. Great price and no complaints.
...All I know is that this is a great deal!! The battery life also seems to be pretty good....
This is a great computer for the price.
Great Laptop for the value. I purchased this a gift for my sister and she just loves it....
8 customers mention screen color, 6 positive, 2 negative
...The chassis is silver, the keyboard is silver and the keys are white or silver, but you struggle to find the key characters....
It looks more rose gold than pink. I haven’t worked on it yet so not sure about the performance.
...school and some shallow gaming and it performs great, the screen colors are quite muted but its fine and it logged into everything just fine.
...The color (light green) is my favorite color and it looks really nice....
5 customers mention appearance, 4 positive, 1 negative
...The design is very lightweight and elegant
...The color (light green) is my favorite color and it looks really nice....
...Great for everyday tasks and looks awesome
Not the best computer I’ve ever had, not the worst. It’s not super fancy, but it’ll get the job done.
5 customers mention lightweight, 5 positive, 0 negative
I love it! It's light & fast.
...I purchased this a gift for my sister and she just loves it. It is light weight, have greta storage, and provides all the functionality she needs....
So far so good. Screen was in tact which I was nervous about. Very light and easy to use....
This laptop is great. The color is sooo pretty and it’s super light weight. 4 stars because it would be so much better with a lighted keyboard....
7 customers mention battery life, 4 positive, 3 negative
Exactly what we needed. Easy to set up. Screen perfect size. Great battery life.
Battery life sucks. With in a hour it’s at 8%
...All I know is that this is a great deal!! The battery life also seems to be pretty good. Lasts a while, and charges relatively quick!
...The battery life could be a little longer as well. It gets the job done.
6 customers mention reliability, 3 positive, 3 negative
This computer I have had a couple months now and has held up to the small amount of work I have needed to do on it so far with no problems.
...The performance declined rapidly — it became unbearably slow, frequently crashed, and often struggled to open even basic programs or web pages....
Arrived very quickly an well secure. No damage. Purchased for my wife Im not a computer geek but this laptop seems to work just fine for her needs.
After 8 months: Blue recovery screen stating it needed repair, operating system couldn’t be loaded because a required file was missing or contained...
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Amazon Customer
5 out of 5 stars
Good for school and light gaming
Great computer! I use it for school and some shallow gaming and it performs great, the screen colors are quite muted but its fine and it logged into everything just fine.
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Top reviews from the United States
- Amazon Customer5 out of 5 stars
Excellent laptop
Reviewed in the United States on June 9, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.Fantastic laptop. Easy setup. Quickly brings up my emails. Windows 11. Silver colour so much easier to see the keyboard.
Sending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Nora Poynter5 out of 5 stars
She set it very quickly and is working fast.
Reviewed in the United States on June 7, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.I bought this Laptop for my daughter for her birthday, she absolutely loves it, and the rose gold color is beautiful.
Sending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Peggy DesRosiers5 out of 5 stars
Great deal
Reviewed in the United States on May 25, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.Great deal , nice laptop ,big memory .
Sending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - chelsey4 out of 5 stars
Decent for price
Reviewed in the United States on May 7, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.This is a great laptop but did not realize it didn't have an Ethernet port. The battery life could be a little longer as well. It gets the job done.
Sending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Mark M5 out of 5 stars
GOOD AUDIO
Reviewed in the United States on May 18, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.i use this as a backup second machine for travel so the low resolution is not a problem.
the performance is as expected, while the quality of the audio (voice) is better than expected.
2 people found this helpfulSending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Patrick5 out of 5 stars
Great lap top
Reviewed in the United States on May 8, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.Was a fast and very good delivery
Sending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Droptail1 out of 5 stars
BE AWARE AND NEVER BUY THIS LAPTOP!
Reviewed in the United States on July 3, 2025Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.I purchased this laptop in January, and by March, it was already showing major issues. The performance declined rapidly — it became unbearably slow, frequently crashed, and often struggled to open even basic programs or web pages. Using it has been incredibly frustrating.
Unfortunately, I didn’t dig deep enough into reviews before buying and was misled by overly positive ones. After running into these problems, I did more research and discovered that this model is widely known for poor performance and reliability.
I called HP and they told me that Amazon or 3rd party sellers modify the laptop from the original 4 GB RAM to 16 GB. This laptop is not compatible with 16 GB, and that's why this is a piece of garbage.
HP also informed me that there are many customers who are experiencing the same problem, but because the laptop was modified by a third party, they can’t honor the warranty or provide technical support for the device in its current configuration.
I strongly recommend avoiding this laptop. Take the time to research alternatives (and maybe invest a bit more) to get something reliable. This one simply isn’t worth the frustration.
226 people found this helpfulSending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again - Karrielee Lopez5 out of 5 stars
HP Laptop purchase
Reviewed in the United States on May 29, 2026Verified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.This laptop work really great. No glitches.
One person found this helpfulSending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we'll investigate in the next few days.Sorry, We failed to report this review. Please try again
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